Delivery Information

Please check the delivery address that you enter at checkout thoroughly to ensure that it is accurate and includes:

House Number / House Name
Road
Town
Postal Code

We are unable to accept responsibility for items not delivered, or that arrive late, as a result of an issue with the address you confirm.

If you notice a mistake on the order, please notify us of this by email immediately - we will make every effort possible to have this mistake corrected, this will only be possible if your order not already been despatched.

It is our customers responsibility to ensure that the delivery address you provide is accessible.

Delivery on a specified date is only available to customers on the UK mainland and when you select a Royal Mail Special Delivery Guaranteed Next Working Day or Saturday delivery service (depending on the day you require the delivery to arrive).

If you require your order to be Guaranteed to arrive on a specific date, we strongly recommend you select a Royal Mail Special Delivery which is guaranteed Next Working Day or Saturday delivery service. We cannot Guarantee Delivery on a Sunday.

Where you choose a delivery service that provides an estimated delivery window, the date of delivery is not Guaranteed.

If you wish to place your order in advance of an occasion, but ensure the items arrive on a specific date, we can accomodate this. It is important that you let us know the correct date and select a Guaranteed delivery service to ensure that this is possible. Daisy Devotion will then schedule your order for despatch the working day before your required date. Please remember, if this date is a Saturday to ensure you choose a Guaranteed Saturday delivery service.

Orders that contain inflated balloons can be despatched on the same working day, or can be ordered in advance, with despatch being scheduled for a later date. The date of despatch for orders containing inflated balloons is determined by:

the event date you choose (using the date entry on balloon page)

This information is used to schedule the despatch date of Inflated Balloon orders. If you require your balloons to arrive before your event i.e the day before, please choose this date as the event date.

If you require the Inflated Balloons to be delivered on a specific date, please ensure you select a Guaranteed delivery option. Only orders made with a Guaranteed Delivery service will ensure that your balloons arrive on your chosen date.

Whilst very accurate on the whole, it is important to remember that unless you select Royal Mail Special Delivery which is Guaranteed Delivery any other delivery method only offers an estimated delivery window and are not Guaranteed Delivery services.

Regrettably, our courier does not offer compensation for orders that arrive before or after the estimated delivery date when the delivery service chosen is not a Guaranteed Delivery service.

Working Days*

Working days are defined as weekdays, Monday-Friday and do not include Saturday or Sunday, or Bank Holidays. Unfortunately our couriers DO NOT operate on Bank Holidays and orders placed for Next Day Delivery will therefore be delivered on the Next Working Day where the Next Day falls on a Bank Holiday. For orders placed on a Bank Holiday, this will add an additional day to the estimated delivery timeframe of your order as your order will be despatched on the next working day.

Where a Saturday delivery is required or an order is placed after 2pm on a Thursday and required for the next available delivery day (Saturday), it is the responsibility of our customer to select a Saturday Delivery service when placing their order, which will guarantee a Saturday delivery.

All delivery estimates are for addresses on the UK Mainland and are advised as a guide only.

Delivery estimates are checked regularly.

Deliveries to remote parts of the country such as offshore Islands and the Scottish Highlands may take extra time, an extra day is typical.

Daisy Devotions delivery charges depend on the goods purchased.

Royal Mail 2nd Class Delivery (2-6 workings days)

Available on orders made before 2pm, Mon-Fri. Weekends and Bank Holidays not included.

Standard - £0.85

Large Letter - £2.00

Small Parcel - £3.95

Medium Parcel - £6.50

Inflated Balloon in Box - £5.95

Royal Mail 1st Class Delivery (1-2 working days)

Available on orders made before 2pm, Mon-Fri. Weekends and Bank Holidays not included.

Standard - £1.35

Large Letter - £2.99

Small Parcel - £4.99

Medium Parcel - £7.95

Inflated Balloon in Box - £6.95

If Royal Mail Special Delivery is required please contact Daisy Devotion.

Daisy Devotion also offers delivery by hand for £4.99 if the delivery is within a certain radius.

There is also an option to collect from Daisy Devotion.

Please note that delivery by hand and collection are not guaranteed by any time.